Warranty
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At Hyperspan, we design extended-reach Cat6 copper cable for demanding real-world deployments — from long-distance PoE installations to enterprise environments. To give you confidence in every deployment, Hyperspan is supported by a structured Warranty & Testing Programme covering product integrity, verification, and support.
Industry-Leading Coverage for Hyperspan™ Cabling
Hyperspan Extended-Reach Cat6 Cable is supplied with a 25-year limited product warranty from the date of purchase. If Hyperspan is found not to meet published specifications under normal installation and use, we will support you with an appropriate remedy in line with our warranty terms.
Covered Defects
Our 25-year warranty covers material defects, manufacturing faults, and premature performance degradation under normal use.
Register Your Product
Register your Hyperspan products using your purchase invoice, reel/serial information, and installation address. Registered projects receive faster support.
Document the Issue
If a product issue is suspected, capture installation photos, record any test results, and describe the observed behaviour so our team can guide diagnostics.
Remedy & Support
Where a covered defect is confirmed, Hyperspan will provide an appropriate remedy, which may include replacement product and technical support to minimise downtime.

